The key marbella

Guest Management at vacational rentals

We handle check-ins and check-outs for your
vacation rental, providing a seamless experience for your guests.

Our vacation rental management service also offers a complete range of
solutions to ensure a seamless and profitable rental experience. From property promotion and advertisement management on social media, Booking.com, and Airbnb, to handling all aspects of guest communication, we take care of everything.

Our Booking Management service handles
inquiries, confirmations, and calendar management, ensuring smooth check-ins, check-outs, and optimized occupancy rates.

We also assist in obtaining the necessary tourist license in Andalusia, making the process
simple and hassle-free. For added convenience, we provide full-time availability services to handle guest inquiries 24/7 or, if preferred, an
emergency-only service for urgent situations.

Additionally, our on-demand cleaning service and grocery shopping options ensure your guests have a comfortable, well-maintained stay, while you enjoy peace of mind knowing your property is in expert hands.

By optimizing operations, guest management systems can save time, reduce stress, and increase profitability for vacation rental owners.

Services

€ 30 /key handover

Contacting&Meeting upon arrival&departure guests for handing over keys, and a detailed tour of the property, answering guest questions and ensuring all guest needs are met upon arrival. Local expertise with extensive experience and local knowledge, we provide reliable and informed support

€ 15 /day

Our full-time availability service ensures that you have round-the-clock support and assistance for your guest. Our team is dedicated to providing exceptional service 24/7. It means that our team is available at all times to address any concerns or requests your guest may have.
They can reach us via phone, email, or our online portal. This service includes the emergency response service. By choosing our full-time availability service, you can rest assured that your guest and property is always taken care of, no matter the time or situation.

€ 12 /single set

Professional cleaning and preparation of guest textiles, including bed linens and bathroom towels, to ensure fresh, hygienic, and hotel-quality standards for every stay.
Extra items, excluding beach towels, bathrobes, and similar accessories, are not included and will be charged separately on a per-item basis.

€ 10 /day

For those who do not require our full-time availability service for vacation rentals, we offer an emergency-only option.
In the event of an emergency such as a break-in, fire, or flood, we can be notified at any time to provide rapid access to your property for emergency services. This quick response can help mitigate damage and ensure the safety of your guests and property.
Choose our services to ensure your property is always in safe hands, whether you need full- time management or emergency-only support.

€ 25 /hour

If rental guests require cleaning services during their stay, we offer on-demand cleaning tailored to their needs. This service a general cleaning to ensure the property is tidy and comfortable. The service also includes changing bed linens and towels.
This service is subject to availability. Guests can request this service and make payments directly to us, ensuring a convenient and hassle-free experience.

€ 30 /time

Make your arrival—or that of your guests—even more welcoming with our thoughtful welcome package.
It includes:
Brochures featuring the latest local events and attractions A local area map for easy orientation, A bottle of wine or sparkling wine and 2 bottle of beer, A handpicked selection of snacks to enjoy after your journey.

Tourist license

We can assist you in obtaining your tourist license if you are considering renting out your property for short-term rentals. For more information, feel free to contact us!

We’re here to help with all your property management needs

Whether you’re looking for keyholding services, maintenance, cleaning, or renovation, our team is ready to assist you. Get in touch with us today for a personalized consultation or to learn more about how we can take care of your property.